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Patients Reviews

I live in Carlsbad New Mexico where Mental health services are very scarce. I contacted Nirvana health in Roswell, NM to try and get help that I desperately need. I spoke directly to Ayanna Williams who helped schedule my appointment. When I asked her if I would recieve a confirmation or phone call to remind me she assured me I would before My appointment. I never received an email or a phone call from anyone after the fact. I did miss my appointment, and that is my fault. Part of the reason I am seeking help is because I desperately need help with managing my treatment, as well as help with ptsd, bipolar, and recently the loss of a child. Upon speaking to Ayanna Williams when I called today to reschedule, she came off as very rude and upset that I missed my appointment and refused to reschedule because I am on medicaid and she wouldn't be able to get the 100 dollar no show fee. She did however rudely suggest I walk in her office and try to be seen if I could but that she would not put me on the schedule again. I live almost 2 hours away and I feel this is discrimination against people who do not have commercial insurance therefore making a pay day for her when there is a no show. I completely take responsibility for missing my appointment however I feel the need to put it out there that this Ayanna Williams should not be helping anyone who suffers from any type of mental illness. What has Mental healthcare come to? I HIGHLY DO NOT RECOMMEND. And mind you I only missed 1 appointment. -Andrea Gonzales I have also posted my experience/opinion on yahoo review as well as Yelp.

Andrea G. | May 02, 2024
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I live in Carlsbad New Mexico where Mental health services are very scarce. I contacted Nirvana health in Roswell, NM to try and get help that I desperately need. I spoke directly to Ayanna Williams who helped schedule my appointment. When I asked her if I would recieve a confirmation or phone call to remind me she assured me I would before My appointment. I never received an email or a phone call from anyone after the fact. I did miss my appointment, and that is my fault. Part of the reason I am seeking help is because I desperately need help with managing my treatment, as well as help with ptsd, bipolar, and recently the loss of a child. Upon speaking to Ayanna Williams when I called today to reschedule, she came off as very rude and upset that I missed my appointment and refused to reschedule because I am on medicaid and she wouldn't be able to get the 100 dollar no show fee. She did however rudely suggest I walk in her office and try to be seen if I could but that she would not put me on the schedule again. I live almost 2 hours away and I feel this is discrimination against people who do not have commercial insurance therefore making a pay day for her when there is a no show. I completely take responsibility for missing my appointment however I feel the need to put it out there that this Ayanna Williams should not be helping anyone who suffers from any type of mental illness. What has Mental healthcare come to? I HIGHLY DO NOT RECOMMEND. And mind you I only missed 1 appointment. -Andrea Gonzales I have also voiced my experience/opinion on yahoo Review as well as Yelp.com

Andrea G. | May 02, 2024
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Professional, sincere and very patient! Highly recommend

Erica H. | Feb 06, 2024
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Very nice

Carlton T. | Jul 22, 2023
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Dr. Williams is simply delightful. She listens, is patient and explains her recommendations clearly, while being completely honest with you. She is truly interested in the wellbeing of her patients and enjoys watching their progression and growth. I wouldn't trade her for the world!

Gelda M. | Jun 01, 2023
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Dr. Williams was amazing!

Sophia G. | Apr 27, 2023
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Dr. Williams is patient, professional, warm, understanding and simply a joy to work with. She creates a comfortable environment for you to share and communicate with her. I never feel rushed. When prescribing medication, she explains why she has selected it for you and your circumstances, and also discusses its benefits and possible side effects (if any) beforehand. I couldn't ask for anything more! She is wonderful and great at what she does.

Gelda M. | Mar 29, 2023
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